U.S. Orders and Shipping
Holiday Shipping by December 24, 2024
International Shipping: Order by December 13, 2024
Standard Shipping: Order by December 13, 2024
Expedited Shipping: Order by December 16, 2024
Please note: we cannot guarantee these dates if there are issues with payment, or if shipping or billing information is not inputted correctly and additional checks need to be made. We cannot guarantee timely delivery if the parcel goes through formal clearance and is delayed due to customs processing or duties payment. Due to high order volumes during sale periods and holidays, please allow 3-5 business days to process your order.
Holiday Extended Returns
All full priced merchandise purchased between November 20, 2024 and December 23, 2024 is eligible for an extended return period until January 8, 2025. All other conditions of our Returns Policy remain in effect.
Order Processing
Our Online Flagship Store www.proenzaschouler.com is fully operational 24/7. Our commitment to you is to maintain a seamless customer experience, so we’ll let you know if anything changes in regard to expected shipping times.
Our standard order processing time is 2-3 days. During sale periods and holidays, please allow up to 3-5 business days to process your order.
Shipping Costs and Delivery
Standard Shipping (Delivery within 5-7 days): $0 USD
Expedited Shipping (Delivery within 2-3 days): $25 USD
Please keep in mind that our processing and delivery times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays. Expedited Shipping fees are charged per shipment. If your order contains both item(s) in-stock and preorder items, selecting Expedited Shipping will result in two $25 charges.
Taxes
Local sales tax will be calculated based on your shipping address and charged on all applicable orders.
International Orders
We offer complimentary international shipping for select orders that surpass a certain threshold. For more details, please visit our International Orders and Returns Page: www.proenzaschouler.com/pages/international-orders